The next step if should the complaint still not be resolved satisfactorily is to contact the Independent Complaints Adjudication Service ICASO on , or contact them using one of the methods below:. Reports of abuse or any other concerns will be investigated thoroughly by OFSTED and if they feel it necessary they will place the school or early years education setting under investigation. If you have serious safeguarding concerns you can do the same. However OFSTED also do a great deal of work in the community working to ensure that adult educational setting meet the desired standard.
You can contact the Adult Education of Adult Sills team on: How are visitors including Ofsted greeted, signed in and told of the settings policies and procedures for example regarding the use of mobile phones. Rosie Bloomfield rosemary. Contact details Early Years Email us. Latest blogs Receive our latest posts direct to your inbox Subscribe now.
Related Blogs. The magic of children and where to find it Ensuring play is at the centre of your EY curriculum is fundamental to supporting the magic of…. Inspection — are you ready? Cool, calm and collected Introverts or extrovert? With the move to more online working and collaborations, it is becoming more apparent that this…. Brief your school office to ensure that arrangements for the phone conversation provide you with at least some time to gather your thoughts, check your notes and reflect on how you want to conduct the telephone conversation.
What about the process for informing and reassuring staff? Will another member of the leadership team need to do this if the call runs beyond the end of the school day? And as well as preparing yourself, take measures to ensure the whole leadership team is equally ready to take the call if for any reason you are not in a position to take it on the day.
This includes ensuring that your colleagues are equipped with the relevant information and know where to access the necessary documents. A few simple steps really can help leaders to feel confident and in control. It can make all the difference to the impression you make of your leadership and your school.
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